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Terms & Conditions


Privacy:  We request your information on our order form.  The user must provide contact information such as name, billing and shipping, financial information such as Credit Card number and expiration date.  This information is used for bill purposes and to fill customer orders ONLY.  If we need to contact you regarding questions with your order, then this information is used.  All of our users personal and sensitive information is destroyed after your order is processed.  We DO NOT share your information with a third party.Security:  This website takes every precaution to protect our user's information.  When users submit sensitive information via the website; their information is protected both on-line and off-line through our secure server.  Secure payment options include MasterCard and Visa.

 

Shipping & Delivery:  The Silver Peddler uses standard ground service of USPS for shipping orders.  In most cases this is a five to seven day delivery time from date of shipment.  You will receive an e-mail on the day your order is shipped from our store (which is typically one to two days after your order was placed on-line)  You will not be charged for any items until time of shipment.  We can only accept on-line orders to be shipped within the U.S. at this time.  NOTE:  We cannot ship to P.O. Boxes.

 

Returns & Exchanges:  Personalized monogram orders are NOT returnable.  Please check your order carefully before placing.  To return or exchange jewelry there must NOT be any signs of damage, wear or alteration.  You may return or exchange your item within 30 days of purchase.  All jewelry and merchandise must be returned in its original unused condition.  Your sales receipt must accompany your return; be sure to include your name and phone number.  Once your purchase is returned and received, it will be processed within 10 business days.  The Silver Peddler will not be responsible for loss or damage of return shipment.  A credit will be issued to your original method of payment within 15 business days of receiving your returned merchandise.  We will e-mail you confirming this refund transaction to your credit card.  You must ship to us at the following address an address the package like this:

 

 

The Silver Peddler-EXCHANGE   
P.O. Box 2700
Pawley's Island, SC  29585

 

The Silver Peddler-RETURN
P.O. Box 2700
Pawley's Island, SC  29585

 

The buyer is responsible for all postage prepaid to return or exchange an item.  Shipping and Handling cost are NOT refundable.

 

Sales Tax:  The Silver Peddler & Gift Accessories is located on Bald Head Island, NC.  We are required by law to collect 6.75% NC state sales tax on taxable items for orders delivered with in NC only.

 

In Stock Products:  Some of our personalized items ship directly to you from the supplier.  The Silver Peddler strives to make sure all the products we offer are always available and our on-line information is correct, we occasionally do not have available a particular item that indicates “in-stock” availability on our website.  If an item you order is unavailable, we will notify you by phone or e-mail.

 

Promotions:  Free shipping on orders totally $200.00 or more.

 

Other Conditions:  These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether our store signs them or not.  We reserve the right to make changes to this site and these Conditions at any time.